Last updated: June 25, 2018
Please read our Privacy Policy carefully before using the https://studioswa.com website (the "Service") operated by Studio's Willem Anthonie ("us", "we", or "our").
Studio's Willem Anthonie processes personal data from its customers. This privacy statement explains what data we processes when, why and in which way.
This privacy statement applies to the processing of the personal information and data obtained by customers, when requesting a reservation, and using our services (making a booking with us), when visiting our website, and when using our services through a third party provider. We also collect data when you subscribe to our newsletter, request information, ask a question, respond to our website or come into contact with us in a different way.
We collect contact details such as first name, last name, phone number, e-mail address, booking related data (flight details and arrival time), and data relating to previous bookings. We also store contact history, for example when you ask our customer service. If you use our helpdesk we have your contact details and we can save the content of the conversations in order to be of better service to you in the future and to improve our own information provision. We also collect your address details and payment information when sending out an online invoice.
When making online payments your payment details (such as bank account number, credit card details, PayPal email) are collected in order to process the payment. This information is securely processed by our payment service provider Stripe and PayPal. Your payment details are secured by our payment service providers and we do not have access to sensitive information.
In addition to the personal information you provide to us, Studio's Willem Anthonie may collect, record and process additional personal data about your use of our website. It only concerns data relating to your communication, not the communication itself.
Studio's Willem Anthonie processes personal data in order to provide its services. For example, we store data for the creation of a booking request or booking, and the financial administrative processing. We also need information about (being able to) answer questions and handling complaints. After placing a booking request, a quote and booking number will be linked to your request.
In addition, we store your IP address for security reasons. This makes it possible to check from which IP address bookings and payments are made in order to enable its services and / or to settle them administratively, financially, and detect fraud.
Studio's Willem Anthonie uses systems or services from third-party suppliers, where it is possible that the supplier also has access to data from our customers. Some of our partners are based in the US. We use Google Analytics for tracking usage across our website. Stripe and PayPal are used to process payments.
Studio's Willem Anthonie uses Google Analytics, a web analytics service offered by Google Inc. ("Google"). Google Analytics uses cookies to help us analyze how users use the Website. The information generated by the cookie about your use of the IP address is stored in the United States. Google uses this information to keep track of how the website is used, to compile reports on website activity and to offer other services relating to website activity and internet use.
Under the GDPR everyone has a number of rights. You can request Studio's Willem Anthonie to inspect the personal data we process about you. It also indicates how and why we process this data. If we processes incorrect or incomplete data, we will adjust this to your request. You can also request a removal. It may be that we are obliged to process the data for other purposes (administration, fiscal retention). If you suspect that we are processing your personal data incorrectly, you can also have this processing limited. You may also object to the processing of your personal data for marketing purposes or other purposes. The right to data portability is new under the GDPR. You can ask Studio's Willem Anthonie to transfer your personal data. Finally, you can withdraw a given permission for receiving the newsletter or another processing.
You can arrange most of the above rights by contacting us. Please note that in order to process your request we may ask for personally identifiable information.
Studio's Willem Anthonie has taken appropriate technical measures and monitors and protects all its services (in) visibly against abuse and fraud. Studio's Willem Anthonie also engages third parties in the execution of its services. Insofar as these third parties process (personal) data in the performance of the relevant services, they do so in the capacity of processor. The processor concerned only receives the necessary data and is (contractually) obliged to use an appropriate level of security and to handle personal data with care. In addition, personal data is not kept longer than necessary.
Studio's Willem Anthonie reserves the right to make changes to this Privacy Statement.
If you have any questions or comments about these Terms, please contact us.